Home
Türkçe
Contact
Contact
Communication Form
Customer Satisfaction Form
Customer Satisfaction Form
You can reach us for any demand or complaints by filling the form.
Company:
Department:
Title:
Name :
Surname :
Tel :
Fax :
E-mail :
Address :
Post Code :
City :
Your valued evaluation is highly appreciated in our Company to provide you the best solutions. So we kindly request you to answer all the questions listed below and write your idea.
Customer Care
1)
For how many years have you been working with
ARTronic
?
2)
Do
ARTronic
staffs support you on the phone for your problem and are they qualified on their job?
Good
Average
Weak
3)
When you have a problem,does the
ARTronic
stuff provide you the right solution in short period?
Good
Average
Weak
4)
Is the reponse time and approach of
ARTronic
staff fast enough and satisfied for you?
Good
Average
Weak
Your Evaluations :
Sales and Marketing
5)
How do you think of sales approach and presentation of
ARTronic
sales staff ? (Catalogs,Contents of the quotations and orders,user manuals,warranty etc.)
Good
Average
Weak
6)
How do you think of quality of
ARTronic
products ?
Good
Average
Weak
7)
How do you think of the advertisement's effect of
ARTronic
?
Good
Average
Weak
8)
Please evaluate the packaging of
ARTronic
products.
Good
Average
Weak
Your Evaluations :
Service and Education
(If you profit by these services... )
9)
Was the quality and the period of the training enough ?
Good
Average
Weak
10)
Do you easily contact the responsible person in
ARTronic
Technical Department ?
Good
Average
Weak
11)
Please evaluate the quality of
ARTronic
service and staff.
Good
Average
Weak
12)
Is the response time of technical service satisfactory?
Good
Average
Weak
Your Evaluations :
General
13)
Would you like to attend to periodic care program ?
No
Yes
14)
Would you like to be informed about our new products and latest news ?
No
Yes
15)
Your evaluations to provide you better service:
Copyright © 2008 ARTronic. All Right Reserved.
Zeytin Bilişim Teknolojileri